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Slacker's Guide to HVAC Sales
on Audio CD

Click here to go back to the general
description of the series.
Click here to listen to a 13-minute sample: "High Pressure Don't
Work!"
Click here to
read: "How did you come up with such a crazy name?"
TOPICS COVERED:
Disc 1: Let's Get Started
- Introduction (13:14)
- What is the purpose of your job?(11:11)
- They don’t have to like you (13:09)
Disc 2: The TRUTH About Salesmanship
- The “salesman stigma” (5:41)
- What does it take to succeed in sales? (12:42)
- High pressure doesn’t work! (12:51))
- What is a good closer? (13:29)
- Defining excellence in sales (4:43)
Disc 3: The Twelve “C’s” of Sales
- Customer (10:07)
- Control (5:40)
- Cooperation (3:15)
- Conviction (1:18)
- Communication (1:25)
- Commitment (4:02)
- Confidence (8:22)
- Competence (3:01)
- Close (1:08)
- 11., & 12. Cash, Check or Credit Card?
(:47)
Disc 4: Scientific Sales Secrets
- Brain chemistry (4:22)
- Behavioral science (6:17)
- Somatic responses (7:37)
- Dentrites (13:32)
- Pyshoneuromotorlinguistics (16:00)
- Post-hypnotic suggestion (12:10)
Disc 5: Differentiating Yourself
- Quote more than the bare minimum (11:55)
- Why should I buy from you? (16:18)
- Introduction to “Features & Benefits” (1:38)
- “Features & Benefits” List (16:55)
Disc 6: The Lead Up to the Sales Call
- Attire and grooming (11:27)
- The “scripted” presentation (5:25)
- The incoming phone call (4:44)
- Pre-call planning (4:11)
- Mental preparation (4:54)
- The approach to the home (7:06)
Disc 7: The First Fifteen Minutes
- Your first 60 seconds (16:42)
- The questionnaire (7:18)
- Summaries (10:33)
- The room-by-room inspection (16:21)
Disc 8: The Analysis and Presentation
- The equipment inspection (20:30)
- Drawing the home (8:10)
- Give ‘em a break! (6:30)
- Equipment selection (12:05)
- The sales presentation (14:38)
Disc 9: Energy Savings and Closing
- The “Cost Comparison Charts” (9:24)
- The “Energy Savings Presentation”(19:00)
- The “Walk-through Close”(6:27)
- Trial Closes (10:08)
- The Initial Close (8:23)
Disc 10: Closing Techniques
- More closes (9:33)
- The “Optional Close” (14:11)
- The “Installation Fee Close” (5:49)
- The “Permission to Make a Profit Close” (4:05)
Disc 11: The “Price Objection”
- Price complaints (15:33)
- The “Features & Benefits Close” (8:34)
- The “Negotiated Close” (11:42)
- The “Quality, Service, Price Story” (5:57)
Disc 12: Common Objections
- “I want to think it over” – the easy ones (10:23)
- “I want to think it over” – the hard ones (18:43)
- “I have to talk it over with…” (5:20)
- One-leggers (5:23)
Disc 13: “I want to get other bids”
- “I want to get other bids” – the easy ones (5:36)
- “I want to get other bids” – the hard ones (31:00)
- "I have to talk it over with..." (5:20)
- One-leggers (5:23)
Disc 14: Final Closing Attempts
- “I want to wait … my unit’s still running.” (4:55)
- The “Return on Investment Close” (Part 1)
(12:16)
- The “Return on Investment Close” (Part 2)
(10:18)
- The “Proposal Close” (5:01)
- Following up (10:45)
Disc 15: When the phone isn’t ringing
- Using your service base to generate sales (12:36)
- Using service agreements to generate sales (5:52)
- Teaser files (2:46)
Forms CD:
- Customer Information/Questionnaire
- Work Order/Proposal
- Annual Operating Cost Charts
- Hourly Operating Cost Chart
- Return on Investment Form
- Example of the “Paper Towel Close”
SLACKER'S GUIDE TO HVAC SALES
ON AUDIO CD:
$499
For a limited time:
Additional copies are only $99!
Two ways to buy:
1. Click
here to purchase online using our secure server
or
2. Call 1-800-963-HVAC (4822)
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