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Charlie Greer's HVAC Profit Boosters - 1-800-963-HVAC
Course topic: Increasing sales of repairs, accessories and replacement equipment out of your service department
Course title: Make
Your Service Team a Sales Team
Course description: As I ride with service techs, I constantly see a "blind eye" turned to additional things we could do on nearly every call to increase the dollar amount to our average service call that would benefit the customer for us to do. I call that the "tunnel vision syndrome." This course examines the causes of "tunnel vision," and what companies do to cause this syndrome and what other companies to do prevent and overcome it.
- 7 most common causes of "tunnel vision"
- 6 benefits techs receive by increasing their personal volume
- 8 ways to get people to side with you
- 26 reasons to have regular sales meeting with your service techs
- 10 guidelines for service tech sales meetings
- Goal setting with your service techs (how much can one truck bring in?)
Length of course: Two hours
Who should attend: Contractors and service managers (not service
techs!)
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